How to Deposit CAD to Crypto.com via e-Transfer

Today, we’re going to outline how to deposit Canadian cash to Crypto.com via e-Transfer:

  1. Create an account at Crypto.com using our referral link:
    1. Use our referral link at Crypto.com to receive a $25 USD bonus:
      https://crypto.com/app/xyf6seysh4
  2. Once your Crypto.com account is created, open the app and go to Accounts > Fiat Wallet.
  3. On the “Fiat Wallet” screen, select the “Set Up New Currency” button.
  4. On the “Set Up New Currency” screen, select “Canadian Dollar”.
  5. The Crypto.com app will take you through the necessary steps to verify your account to allow you to hold Canadian dollars within the app. Crypto.com may ask for your residential address, source of funds, occupation, and proof of residence.
  6. Once you have submitted the necessary documentation to hold Canadian dollars within the app, Crypto.com may take up to a week to verify your documentation.
  7. Once your documentation is verified, Crypto.com will send you an in-app notification and an email.
  8. At this point, you can send Canadian dollars to the Crypto.com app using e-Transfer. To utilize e-Transfer, your Canadian bank must be listed on the following page, under the heading “Banks that support Autodeposit): https://help.crypto.com/en/articles/4531462-fiat-wallet-cad-bank-transfers
  9. To start the process, open up the Crypto.com app and go to
    Accounts > Fiat Wallet.
  10. On the “Fiat Wallet” screen, select the “Transfer” button.
  11. On the “Transfer Fiat” screen, select “Deposit”.
  12. On the “Deposit Fiat” screen, select “Canadian Dollar”.
  13. The Crypto.com app will provide you with the following pieces of information:
    1. Payment Email (Most likely etransfer@crypto.com)
    2. Identification Number
  14. Copy the “Payment Email” and “Identification Number”.
  15. Go to your Canadian bank’s online website and start the process to initiate an e-Transfer.
  16. When you are prompted to enter an email, enter the “Payment Email” that was listed in Step 13.
  17. When you are prompted to enter an amount, ensure that you transfer over $100 CAD, as that is the minimum amount that you can transfer to Crypto.com. Keep in mind the maximum amount to transfer for an e-Transfer is $3,000 CAD.
  18. When you are prompted to enter a message, enter the “Identification Number” that was listed in Step 13.
  19. Confirm that all of the details that you entered are correct, otherwise there may be problems that could take up to 30 business days to correct.
  20. Once you have confirmed the details, send the e-Transfer.
  21. Crypto.com may take up to 1 business day to accept the e-Transfer and deposit it into your Crypto.com account. The average amount of time for Crypto.com to deposit the money into our account has been around 1 hour.
  22. Once Crypto.com has deposit Canadian dollars into your account, you will see the amount in your Canadian fiat balance.

Fees

  • e-Transfer Fee: Most banks have free e-Transfers, if your bank does not, you will have to determine how much your bank charges to send an e-Transfer. We recommend Tangerine to send e-Transfers. If you would like to open an account, feel free to use our Orange Key 43407726S1 at http://tangerine.ca/referafriend to open an account.

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